Criswell Chevrolet Gaithersburg is more than just a car dealership; it represents a commitment to quality service, an extensive inventory, and an unwavering dedication to customer satisfaction. Located in the heart of Gaithersburg, Maryland, this dealership has established itself as a trusted source for both new and used Chevrolet vehicles. In this article, we will delve into the history, services, and customer experiences associated with Criswell Chevrolet, providing you with all the information you need to make an informed decision.
Buying a car is often one of the most significant financial decisions a person can make, and choosing the right dealership is crucial. With numerous options available, Criswell Chevrolet stands out for its reputation for excellence in sales and service. This article will guide you through the various aspects of Criswell Chevrolet, including its offerings, customer reviews, and why it should be your go-to dealership in Gaithersburg.
Whether you are in the market for a brand-new Chevrolet or looking for a pre-owned vehicle, our comprehensive guide will cover everything you need to know. From financing options to after-sales services, we will ensure that you are well-equipped to make the best choice for your automotive needs. Let’s get started!
Table of Contents
- 1. History of Criswell Chevrolet
- 2. Services Offered
- 3. Vehicle Inventory
- 4. Financing Options
- 5. Customer Experience
- 6. Location and Hours
- 7. Community Involvement
- 8. Conclusion
1. History of Criswell Chevrolet
Criswell Chevrolet has a rich history that dates back several decades. Founded in the early 1970s, the dealership has evolved significantly over the years. It began as a small operation but has since grown into one of the leading Chevrolet dealerships in the Gaithersburg area. The founder, Jim Criswell, had a vision of providing exceptional customer service and building long-lasting relationships with clients.
Over the years, Criswell Chevrolet has received numerous awards and recognitions for its outstanding performance in sales and service. The dealership prides itself on its knowledgeable staff, who are passionate about helping customers find the perfect vehicle.
Key Milestones
- 1970: Criswell Chevrolet was established.
- 1985: Expanded the service department to accommodate growing customer needs.
- 1995: Awarded the prestigious Chevrolet Dealer of the Year title.
- 2020: Launched an enhanced online car-buying experience.
2. Services Offered
Criswell Chevrolet offers a wide range of services beyond just vehicle sales. Understanding the various services available can enhance your overall experience at the dealership.
Sales Department
The sales department at Criswell Chevrolet is dedicated to helping you find the right vehicle. Their team of experienced sales associates is knowledgeable about the entire Chevrolet lineup and can guide you through the features and benefits of each model.
Service Department
The service department is equipped with state-of-the-art technology and staffed by certified technicians. They offer routine maintenance, repairs, and diagnostics to ensure your vehicle runs smoothly.
Parts Department
Criswell Chevrolet also has a fully stocked parts department that provides genuine Chevrolet parts and accessories. Whether you need a replacement part or want to customize your vehicle, they have you covered.
Online Services
For added convenience, Criswell Chevrolet provides online services that allow you to schedule appointments, view inventory, and even complete financing applications from the comfort of your home.
3. Vehicle Inventory
The vehicle inventory at Criswell Chevrolet is extensive, catering to diverse customer preferences and budgets. Whether you are looking for a compact car, SUV, or truck, you will find an array of options here.
New Chevrolet Vehicles
Criswell Chevrolet features the latest models from Chevrolet, including:
- Chevrolet Silverado
- Chevrolet Equinox
- Chevrolet Malibu
- Chevrolet Traverse
Certified Pre-Owned Vehicles
If you are considering a pre-owned vehicle, Criswell Chevrolet offers a selection of certified pre-owned Chevrolet cars. These vehicles undergo rigorous inspections and come with extended warranties, ensuring quality and reliability.
4. Financing Options
Financing your vehicle purchase can be daunting, but Criswell Chevrolet has made the process straightforward and transparent. They offer various financing options tailored to fit your budget.
Loan and Lease Options
The dealership provides both loan and lease options, allowing you to choose the best plan for your financial situation. Their finance team is ready to work with you to secure competitive rates and terms.
Online Financing Tools
Criswell Chevrolet features online tools that allow you to calculate payments, get pre-approved, and even value your trade-in vehicle. This can streamline the financing process and save you time.
5. Customer Experience
Criswell Chevrolet is known for its exceptional customer experience. The dealership prioritizes customer satisfaction and strives to create a welcoming and friendly environment.
Customer Reviews
Many customers have shared their positive experiences at Criswell Chevrolet. Here are some common themes from customer reviews:
- Knowledgeable and friendly staff.
- Transparent pricing with no hidden fees.
- Efficient service department with quick turnaround times.
- Wide selection of vehicles to choose from.
Commitment to Customer Satisfaction
The dealership’s commitment to customer satisfaction is evident in their follow-up practices. They reach out to customers after sales to ensure they are happy with their purchase and to address any concerns.
6. Location and Hours
Criswell Chevrolet is conveniently located in Gaithersburg, making it easily accessible for customers in Montgomery County and the surrounding areas. The dealership is open during the following hours:
Dealership Hours
- Monday to Saturday: 9 AM - 8 PM
- Sunday: Closed
Contact Information
For inquiries, you can reach Criswell Chevrolet at:
- Phone: (301) 948-4700
- Address: 503 Quince Orchard Rd, Gaithersburg, MD 20878
7. Community Involvement
Criswell Chevrolet is not just a dealership; it is an active member of the Gaithersburg community. The dealership participates in various charitable events and initiatives aimed at giving back to the local community.
Partnerships and Sponsorships
They partner with local organizations and sponsor events that promote community welfare, education, and youth development. This involvement has helped strengthen the dealership’s relationship with the community.
8. Conclusion
Criswell Chevrolet Gaithersburg is a dealership that stands out for its commitment to customer service, extensive inventory, and community involvement. Whether you are in the market for a new or used vehicle, Criswell Chevrolet should be your top choice in Gaithersburg.
If you have had an experience with Criswell Chevrolet, we invite you to share your thoughts in the comments below. Don’t forget to share this article with your friends and family who may be looking for a reliable car dealership. Explore our other articles for more insights and information!
Additional Resources
For more information about Criswell Chevrolet, you can visit their official website or social media pages. They regularly update their inventory and provide valuable resources for their customers.
